VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-ASP Hosting - Server Status

Please check the following page for status updates :

Forgotten Password

If you have forgotten your password for our Helpdesk, simply enter your username in the box below and your password will be emailed to the address you registered with.

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Help Desk Operation Hours

Helpdesk Hours

The time now in New York is Tuesday 1:21:10 AM. The Helpdesk is manned during the hours in the graphic to the left which are Eastern Daylight Time (UTC -4.0).

Outside of these hours, we offer emergency server down support for VP-ASP Hosting and Business Ready Plan customers only, if your site is down, please submit a ticket or contact us on Live Chat and we will investigate ASAP.

Please note that Business Ready Plan Customers receive free support via the Helpdesk or Live Chat and VP-ASP Hosting Customers receive free hosting related suport, all other customers must purchase support points.